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Frequently Asked Questions

This page contains answers to frequently asked questions about our courses. If you don’t see the answer you’re looking for, simply drop us a line or phone us on 1300 316 551.

Can a person with a disability attend your courses?2021-03-18T15:15:07+11:00

A person with a disability can attend our courses. If the person is unable to kneel down on the floor to perform compressions and breaths for two minutes of uninterrupted CPR, the student can only be issued with a statement of attendance – not a statement of attainment.

Can I have a first aid course conducted at my workplace or home?2020-10-14T19:22:36+11:00

Yes, CPR for Life can come to your workplace or home at a time that suits you. We provide group discounts and training can be tailored to your environment. See more information about onsite and group bookings.

Does CPR need to be renewed annually?2021-11-11T12:14:14+11:00

The Australian Resuscitation Council recommends that you update HLTAID009 Provide cardiopulmonary resuscitation every 12 months.

How can I renew my first aid certification?2021-03-18T15:12:38+11:00

To renew your first aid or CPR certificate, simply book online or call us on 1300 316 551.

How long is my certificate valid for?2021-05-21T12:08:46+10:00
Is Cardiopulmonary Resuscitation (CPR) included in HLTAID011 Provide First Aid?2021-05-21T12:02:42+10:00

Yes, CPR is included in the HLTAID011 Provide first aid. Learn more about HLTAID011 Provide first aid here.

What happens if I cannot attend my booked course?2021-06-07T03:10:30+10:00

Students who can not attend their course may rebook the course to an alternate date. For our refund and cancellation policy, please click here.

What if I have learning difficulties?2020-10-14T19:23:33+11:00

If you have any special needs, (including those related to language, literacy, or numeracy) a relevant disability, or other concern, you should inform us when you book so that appropriate assistance can be arranged.

What is a USI and do I need one?2020-10-14T19:21:46+11:00

All students enrolling in nationally recognised training in Australia need to obtain a Unique Student Identifier (USI). A USI is an exclusive 10-digit number consisting of letters and numbers that will be used to link a student’s account to all of their training records. It means an individual’s nationally recognised training and qualifications gained anywhere in Australia, from different training organisations, will be kept all together.

To create your own USI or read more about it to, go to: www.usi.gov.au.

What is the difference between onsite group training and public training?2020-10-14T19:21:14+11:00

Onsite group training can be conducted at your workplace/site/home at any time and can be further customised to suit your needs. This tends to be a preferred option when group size reaches 8 or more. Learn more about group training here.

Public training at our venues may be a convenient option for smaller groups or individuals.

What is the youngest age you can attend a First Aid Course?2021-10-03T01:52:39+10:00

There is no minimum age however we would not recommend the course for a child under 14 years old. If the child is under 14 years of age, it would be our recommendation that a responsible adult will be attending with the child.

When will I receive my certificate?2021-10-03T01:47:31+10:00

In most cases, your certificate will be issued electronically the same day you complete your training, usually within a few hours.


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